Experiencias Cancun Privacy Policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from the Website: https://experienciascancun.com/
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are set on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the web pages or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information” through tracking technologies or cookies.
In addition, when you make a purchase or register through the Site, we collect certain information from you, including your name, address, PayPal payment information, email address and phone number. We refer to this information as “Customer Information”.
When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Customer Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Customer Information we collect to arrange the contracted service with our partners and collaborators (including transportation, payment information, invoicing, booking confirmation). In addition, we use this Customer Information to communicate with you, assist you in the purchase process, and guide you on your trip; and when in accordance with the preferences you shared with us, we provide you with information or advertising related to our services.
We use the Device Information we collect to help us detect potential risks and fraud and, in general, to improve and optimize our Website (by generating reports and statistics about how our customers browse and interact with the Site and to evaluate the success of our advertising and marketing campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information as described above. For example, through Google Analytics and Facebook to help us understand how our customers use the Website. To provide you with targeted advertisements or marketing communications that we believe may be of interest to you.
For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can unsubscribe from targeted advertising using the following links:
FACEBOOK: https://www.facebook.com/settings/?tab=ads
GOOGLE: https://adssettings.google.com/authenticated?hl=es
In addition, you may opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/?c=2&lang=en
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to protect our rights.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you would like to exercise this right, please contact us using the contact information below: info@experienciascancun.com.
In addition, if you are a European resident, we note that we are processing your information to fulfill any contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests listed above. In addition, please note that your information will be transferred outside of Europe.
DATA RETENTION
When you place an order through the Site, we will retain your Order Information for our records unless you ask us to delete this information.
MINORS
The Site is not intended for persons under the age of 18.
CHANGES
We may update this privacy policy periodically to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have any questions or if you would like to file a complaint, please contact us by email at info@experienciascancun.com or by mail using the information provided below: Boulevard Kukulkan km 6, Cancun, Q ROO, 77500, Mexico.
online
